Overview
AfricaNenda © 2026 · Reference Guide v1.0
Annex 6: Participant Compliance Reporting
1. Overview
This template provides a reference structure for participants in an Instant Payment Scheme to regularly report on their compliance with scheme rules. It supports self-certification and can also be used by the Scheme Manager to consolidate monitoring results across all participants. It is adaptable to risk-based monitoring cycles (e.g., quarterly, bi-annually, annually).
Section 1: Participant Information
| Field | Description |
|---|---|
| Institution Name | Reporting participant’s official name |
| Period Covered | Reporting period (e.g., Q1 2025) |
| Submission Date | Date of report submission |
| Compliance Focal Person | Name and contact details of responsible officer |
Section 2: Compliance Summary by Domain
Participants should self-assess and report their compliance status across the following dimensions, aligned with scheme obligations. Supporting documentation should be available upon request.
| Compliance Area | Relevant Rule Reference | Compliance Status (Yes / No / Partial) | Remarks / Key Evidence | Remediation Timeline (if needed) |
|---|---|---|---|---|
| Adherence to Technical Specifications (ISO 20022, APIs) | I.3 / Technical Annex | |||
| Participation Agreement Compliance | I.1 | |||
| Scheme Rules Adherence | I.1 | |||
| Settlement Performance & Funding Obligations | III.1 / III.2 | Include any settlement delays or breaches | ||
| SLA and Operational Reliability | II.3 | Uptime %, support tickets, downtime explanations | ||
| Fraud Management and Risk Controls | V.1 | System alerts, fraud response logs | ||
| Customer Protection Measures | IV.2 | Dispute logs, user education | ||
| Regulatory Reporting and Data Privacy Compliance | IV.3 / IV.5 | Internal audit, data handling policies |
Section 3: Significant Events or Incidents
Participants should disclose any significant compliance incidents, breaches, or unresolved operational risks during the reporting period.
| Event Type | Date | Description | Resolution Status | Actions Taken / Planned |
|---|---|---|---|---|
| Example: SLA Breach | 2025-02-10 | Downtime exceeded 30 mins | Resolved | System patch and process update implemented |
| Example: Fraud Case | 2025-03-04 | APP scam incident | Under Investigation | Customer notified; reversal request initiated |
Section 4: Declaration
*“We confirm that this compliance report accurately reflects our institution’s adherence to the Scheme Rules and that any identified deficiencies will be addressed in line with the Scheme's remediation expectations.”*
Authorized Signatory:
Name:
Position:
Signature:
Date: